The Chief Communications Officer (CCO) is a key member of the C-suite and a valued strategic business partner across the organization. Clear, concise and consistent strategic communications are a crucial part of driving business success and results. 

Chief Communications Officers ensure clear communication of the organization’s mission, purpose and values, help to define the employer brand, employee engagement and experience. They are valuable partners in times of change and crisis and are crucial for ensuring continuity and alignment of messaging with all key stakeholders and providing valuable leadership and guidance to the C-suite, board and across the organization.

The CCO oversees the organization’s communications strategy, governance, enablement, policies and processes for all communications. Traditionally, these senior communications leaders are responsible for corporate communications, internal communications, executive communications, media and investor relations, issues and crisis management, community relations and philanthropy and even events. CCO duties and responsibilities are expanding as the need for communications is more important than ever – especially during COVID, the increase in remote and hybrid work environments and the demand for smart use of digital and social media strategies and marketing with communications alignment.  

Key Service Solutions

Our CCOs2Go team of experienced communications leaders offer comprehensive communications services, including:

  • Audits & Assessments of communications organization, staffing and skills; content, messaging, channels and infrastructure 
  • Board communications
  • Centers of Excellence and Communications Governance
  • Change Communications
  • Client & Customer Communications
  • Content Marketing & Thought Leadership
  • Communications Strategy
  • Corporate Communications
  • Corporate Storytelling
  • Corporate Social Responsibility/ESG Communications
  • Crisis Communications
  • Digital & Social Media Communications 
  • Employer Brand / Recruitment Communications
  • Executive Communications
  • HR Communications
  • Internal Communications 
  • Investor Relations
  • Leadership on Defining Purpose, Vision, Values & Culture
  • M&A Communications
  • Marketing Communications Alignment
  • Master Narrative Development, Message Creation & Alignment
  • Public Relations Strategy
  • Reputation Management
  • Stakeholder Communications
  • Strategic Consulting & Planning

PRACTICE LEADERS

Jennifer McClure is Managing Partner of 2GO Advisory Group’s Chief Communications Officers (CCOs2GO) division. Jen has extensive communications, marketing and senior leadership experience at public and private companies as well as nonprofits. Prior to joining the 2Go Advisory Group, she was the founder and CEO of JEM and Managing Director of the company’s consulting division, Consultants Collective. She was named a “Power Player” in management consulting by Business Insider in its list of the most influential executives disrupting the industry.

Read Full Bio >>